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Job Description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
















What you will be doing




















PRIMARY DUTIES AND RESPONSIBILITIES:


  • Provides system support for operating environment components such as databases, operating systems, network interfaces, storage systems, servers, and associated hardware
  • Verifies and approves plans for upgrading of databases, recommends adding new structures or elements & enables use of data access tools and techniques to enable information access by business users
  • Verifies and approves plans for scheduled background logs, recovery back-ups, and coordinate with all the stakeholders & users to deploy the same
  • Brings improvements in procedures and functions for accessing, maintaining, and populating databases, and creating back-ups, managing access controls, managing version upgrades
  • Acts as a senior Systems Administrator for enterprise applications by addressing system problems and enhancing system functionality based on stakeholder feedback
  • Provides expertise within and day-to-day end user support for CRM applications to all levels of the organization
  • Evaluates improvement recommendations and prioritizes changes/enhancements for improved systems availability, reliability, and performance
  • Recommends and deploys structural changes to the operating environment in collaboration with Infrastructure, information security and vendor teams
  • Releases public area documentation and manages key information such as build and release procedures, dependencies, and notification lists
  • Works with application, system vendor, infrastructure, and IT solutions team to assess the operating environment requirements and ensure its documentation
  • Assists in defining the operating environment requirements, test cases and action plans to ensure its readiness for new installation or migration
  • Participates in Change Advisory Board (CAB) meetings once a week as an acting member of the CAB
  • Creates and refines reports, dashboards, and processes to continuously monitor data quality and integrity and assists users and stakeholders with analytics and report design and management
  • Develops training materials and documentation, keeps materials up-to-date, coordinates new user and ongoing training sessions and conducts trainings
  • Partners with Stakeholders which may include HR, Payroll, Finance, Audit, Benefits, Legal, associates, and vendors to determine strategic needs, defines functional/technical specifications, troubleshoot issues, and implement initiatives
  • Utilizes complex reporting tools to develop, document and monitor cross-process data integration points in future-state business process designs, facilitate resolution of misalignment across process areas.
  • SAP Security with 5 plus years of experience, Design and configure security roles to support business processes, define positions, and develop structural authorizations for the security model.
  • Troubleshooting of SAP technical issues, providing support to the current SAP Security Team, and ensuring the overall security of our SAP landscape, Investigate and resolve SAP security incidents, technical issues, and user access problems.
  • Provide ongoing support to the SAP Security Team in maintaining a secure and compliant SAP environment.
  • Collaborate with cross-functional teams to understand and address security-related concerns and requirements.
  • Conduct regular audits and assessments of SAP security measures to identify and mitigate potential risks.

Qualifications:


Bachelors degree in Computer Science, Information Technology, or a related field. Multiple years of experience as an SAP Security Analyst, with a focus on troubleshooting and support. Proficiency in SAP security areas, including S/4, Fiori, HANA, BW/BI (BI Authorization model), SAP ECC.


Strong problem-solving skills and ability to work collaboratively in a team environment. Excellent communication skills to interact effectively with stakeholders and team members.


What your background should look like 




















EDUCATIONAL QUALIFICATIONS:


Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.


Preferred Certifications:


  • Salesforce Certified Administrator
  • Microsoft Certified Systems Administrator (MCSA)
  • Microsoft Certified IT Professional
  • ITIL, ITSM Certifications

WORK EXPERIENCE:


4+ years of directly-related or relevant experience, preferably in application support or system/application/database administration.


SKILLS & KNOWLEDGE:


Behavioral Skills:


  • Critical Thinking
  • Detail Oriented
  • Impact and Influencing
  • Interpersonal Communication
  • Multitasking
  • Problem Solving
  • Time Management

Technical Skills:


  • Identity & Access Management
  • Database Administration
  • IT Support like Software & Hardware Installation, Troubleshooting
  • Software Validation
  • Systems Integration
  • IT Regulatory Compliance like SOX Compliance

Tools Knowledge:


  • Software Configuration Management Tools like Ansible, Puppet
  • Citrix technologies like XenDesktop, XenApp, XenServer
  • Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL
  • Enterprise Resource Planning (ERP) Systems like Sage, ASW, SAP
  • Software like Case Management System, HR Information Systems, Kronos(Timekeeping Software), PHS Health and Safety Management System
  • Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design
  • Microsoft Office Suite
  • Relational Database Management System (RDBMS) Software
  • Customer Relationship Management (CRM) Systems like Salesforce Marketing Cloud, Sales Cloud
  • Internet Protocols like DNS, HTTP, LDAP, SMTP, Easy DNS, No IP
What Cencora offers

All team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided. Details of programs vary by location.


ScheduleFull timeAffiliated CompaniesAffiliated Companies: CENCORA INDIA TECHNOLOGY SERVICES PRIVATE LIMITEDEqual Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.


The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.


Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned


Job Details

Job Location
Pune India
Company Industry
Other Business Support Services
Company Type
Unspecified
Employment Type
Unspecified
Monthly Salary Range
Unspecified
Number of Vacancies
Unspecified

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